Norm Beckert emphasizes the role of the employees in the high customer satisfaction. The author's recommendation is to treat the team members - he calls them Team Players - as partners by giving them key leadership roles and to reward them by using Profit Sharing Program.
Visual merchandising and design work together to attract shoppers into your store, lead them through your displays, and persuade them to buy. Read more
This session will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer. Read more
83% of US consumers have bought something on Amazon in the last six months. How can a small, brick-and-mortar retailer hope to compete?
Ensure a memorable, successful event by creating a three-stage marketing plan for before, during and after your pop-up shop event.
Pop-up shops—short-term retail spaces open anywhere from a week to a few months—are temporary by definition, but the concept is proving to have surprising longevity.
For small business and solo retailers, the holiday season presents some of the highest stakes and biggest challenges. Read these tips on how to prepare now.
This session will fill you in on little-known factors to consider when choosing the right location for your retail business Read more